Tree surgeon and Tree Surveyor

Treecycle is owned & operated by Adam Rendell BSc, PTI, PG Dip.

Adam is highly experienced on both domestic and major contracts.

He has worked extensively on trees in the Royal Parks, 10 Downing St and the Royal Palaces in addition to work on London's street and garden trees.

- All kinds of tree work undertaken

- Tree surveys conducted

07805 859031 adam@treecycle.biz

Guarantee of Satisfaction and Complaints Policy

We always endeavour to provide the best service. However, on rare occasions there may be

times where a customer may not be completely satisfied.

To ensure we can put things right for you, as soon as possible after the completion of the

works, please inspect the work to ensure everything has been carried out based on the contract terms

and to the high standards we aim to achieve.

Please contact us straight away with any concerns either by phone, email or write to us.

Business Complaint Procedure

On receipt of your complaint we aim to respond within 5 days. We will arrange a convenient date to come and view and/or remedy the situation within 28 days. In the unlikely event that we are unable to resolve your complaint through our normal procedure, it may be necessary to use another complaint service. Where the business cannot resolve the complaint to your satisfaction and/or agree to the final resolution requests confirmed to us; and both parties agree a ‘deadlock’ has been reached, you can then escalate your complaint.

We have access to an Alternative Dispute Resolution (ADR) service for our domestic installation, service, repair and maintenance contracts as part of the Which? Trusted Traders Endorsement. If you choose to, you can refer your complaint to Which? Trusted Traders’ Alternative Dispute Resolution. You will need to contact Which? Trusted Traders on 02922 670 040 who can explain if you are eligible to use their Alternative Dispute Resolution.

Company Number: 13635617

Registered Address: 19 Frome Road, Frome, BA11 6PP